Administrative and client support professional
with experience in program coordination, records management,
customer communication, community-facing service, e-commerce
operations, and independent digital project development. Known for
clear communication, organized recordkeeping, strong
follow-through, and the ability to adapt quickly in fast-moving
environments that depend on trust, accuracy, and consistent
support. Extremely safe, experienced driver with clean record.
Also experienced in AI-assisted development and rapid prototyping
for lightweight websites, creative tools, and practical digital
solutions.
Experience Highlights
H.I.R.E. Crew Lead / Executive Assistant
Valeo Vocation · Tacoma, WA
2022–2024
Supported employment-readiness and community-based programming
by managing documentation, scheduling, correspondence, and
day-to-day coordination.
Worked across residents, shelters, program leadership, and
partner organizations to help keep communication clear, records
accurate, and operations moving smoothly.
Contributed to a people-centered environment requiring
empathy, discretion, adaptability, and reliable follow-through.
Online Sales Assistant
Goodwill Industries · Tacoma, WA
2019-2020
Prepared items for online sale through product photography,
research, listing creation, and shipping coordination.
Helped maintain accurate descriptions, organized workflows,
and timely processing across e-commerce operations.
Evaluated and tested donated electronics and musical equipment
to confirm functionality before listing items for online sale.
Night Shift Manager / Fitness Advisor
Planet Fitness - Tacoma, WA
2018-2019
Maintained facility operations during overnight hours,
including member support, checklist execution, and equipment
oversight.
Handled operational responsibilities independently in
high-traffic environment where consistency, safety, and customer
service were essential.
Housing Specialist
Balance - San Francisco, CA
2012-2015
Assisted clients with housing-related paperwork,
documentation, and navigation of nonprofit and community
resource systems.
Provided clear guidance in situations requiring patience,
organization, and careful attention to individual needs.
Applicant Administrator
U.S. Department of State Contract Support -
Portsmouth, NH
2004-2010
Processed high-volume applicant records, data entry, file
organization, and status communication in a documentation-heavy
environment.
Supported accurate handling of information and maintained
high-level security clearance while handling sensitive applicant
records, documentation, and identity information in a
high-volume administrative environment.
Musician / Independent Creative and Web
Projects
Freelance
Managed independent creative projects involving recording,
composition, production, planning, self-directed execution, and
distribution of work.
Translated ideas into functional web pages and digital tools
using AI-assisted development, modern HTML/CSS, and rapid
prototyping methods with a focus on speed, clarity, usability,
and independent problem-solving.