Professional Summary
Administrative and client support professional
with experience in program coordination, records management,
customer communication, community-facing service, e-commerce
operations, and independent digital project development. Known for
clear communication, organized record keeping, strong
follow-through, and the ability to adapt quickly in fast-moving
environments that depend on trust, accuracy, and consistent
support. Extremely safe, experienced driver with clean record.
Also experienced in AI-assisted development and rapid prototyping
for lightweight websites, creative tools, and practical digital
solutions.
Experience Highlights
- Supported employment-readiness and community-based programming
by managing documentation, scheduling, correspondence, and
day-to-day coordination.
- Worked across residents, shelters, program leadership, and
partner organizations to help keep communication clear, records
accurate, and operations moving smoothly.
- Contributed to a people-centered environment requiring
empathy, discretion, adaptability, and reliable follow-through.
- Prepared items for online sale through product photography,
research, listing creation, and shipping coordination.
- Helped maintain accurate descriptions, organized workflows,
and timely processing across e-commerce operations.
- Evaluated and tested donated electronics and musical equipment
to confirm functionality before listing items for online sale.
- Maintained facility operations during overnight hours,
including member support, checklist execution, and equipment
oversight.
- Handled operational responsibilities independently in
high-traffic environment where consistency, safety, and customer
service were essential.
- Assisted clients with housing-related paperwork,
documentation, and navigation of nonprofit and community
resource systems.
- Provided clear guidance in situations requiring patience,
organization, and careful attention to individual needs.
- Processed high-volume applicant records, data entry, file
organization, and status communication in a documentation-heavy
environment.
- Supported accurate handling of information and maintained
high-level security clearance while handling sensitive applicant
records, documentation, and identity information in a
high-volume administrative environment.
- Managed independent creative projects involving recording,
composition, production, planning, self-directed execution, and
worldwide distribution of work.
- Translated ideas into functional web pages and digital tools
using AI-assisted development, modern HTML/CSS, and rapid
prototyping methods with a focus on speed, clarity, usability,
and independent problem-solving.
Skills
Administrative Support
- Scheduling and coordination
- Documentation and record keeping
- Data and file management
- Workflow organization
Client and Service Support
- Customer communication
- Community-facing service
- Problem resolution
- Professional follow-through
Digital Tools
- Microsoft 365
- Google Workspace
- CRM and POS platforms
- AI-assisted development
- Rapid web prototyping
Working Style
- Detail-oriented
- Adaptable and dependable
- Empathetic communication
- Independent execution
Education
Exeter High School · Exeter, NH